What do you design?
I design signs of all types, including exterior lighted and non-lighted signs, environmental graphics, architectural, ADA, and wayfinding signs, and complete sign and rebranding packages. In addition to providing conceptual designs, renderings, and presentation drawings, I also create drawing sets for production, fabrication and permitting.
What don't you do?
I don't design logos, marketing collateral, websites, banners, trade show graphics, vehicle wraps or graphics, etc.. I don't vectorize logos (unless it's required as part of a sign design project). I don't do local sign code research, and I'm not a structural engineer, so it is the client's responsibility to ensure anything I design meets all local code requirements and is reviewed and approved by a licensed structural engineer (more on this below).
What software do you use?
I am proficient in both the Adobe Creative Suite and CorelDraw. Each has it's advantages and disadvantages, and I use all tools available to me to produce the best designs for the given scenario. I typically do most vector line work in Illustrator, photo manipulation and nighttime renderings in Photoshop, and final scale drawings and design packages are assembled in CorelDraw. I keep my software up to date at all times so there's never an issue with file compatibility, but be sure to let me know if you need me to save a file in an older version for you.
How much do you charge?
I charge by the project, and base the price on an hourly rate of $40. The more detailed information you can give me up front, and the more you can supply me with so that I may do my job efficiently (site plans, elevation drawings, vector logos, paint color codes, initial sketches, etc.), the less the project will cost.
How forms of payment do you accept?
I accept credit cards only. You will be emailed an invoice, and it will have a "pay" button on it which links to a secure online payment portal. I require a 50% deposit to begin a project and the balance is due on completion before any high-resolution or working vector files will be released.
Can I cancel a job once started?
Of course! I understand things don't always go as planned in the sign industry. If you need to cancel a job after it's been initiated please let me know as soon as possible. You will be liable for any and all work completed to that point, and any deposit paid is non-refundable.
How do I communicate the details of my job to you?
I have a handy online design request form located here. This form details all aspects of the project, including size, colors, type(s) of sign, preferred fabrication methods, specific materials you need to use, code requirements, etc.. In addition to the information on the design request form, you can upload photographs of the proposed sign location, logos, color information, and any other important details. The more information you can give me, and the clearer that information is, the faster and better I can service you. Missing, incomplete, or vague details may result in delays to your project while waiting on clarification.
How long will it take to get my design back?
I strive to turn projects as quickly as I possibly can. I aim for 2 business days for simple projects and 3-5 business days for more complex projects. When I quote you a project I will detail my anticipated lead time, which is based on the complexity of the project and my current work load. As stated above, the clearer direction you give me, the faster I can work, and I will make every effort possible to meet your deadline. I typically turn most revisions around in 1 business day unless they are unusually complex.
How do we communicate and how do I review my designs prior to approval?
While I am available by phone as needed, I prefer email communication as much as possible. Email keeps a clear record of all communication and makes it easy to go back and reference conversations, notes, directions, etc. at a later date.
Can you place my final design on my shop's title block or proof sheet?
Absolutely! Just supply me with your design file in .eps format and be sure to include all fonts.
How will you deliver my art files?
Once you've approved the design, it will be delivered to you via email or FTP transfer. I supply packaged .eps files (including all fonts used, all placed images, etc.), working Adobe Illustrator or CorelDraw files, plus .pdf files.
A note about code requirements, materials, and engineering:
I work hard to specify industry-standard materials and fabrication and installation methods in my drawings; however, each shop, local jurisdiction, and engineer is different, and it's impossible for me to know what may or may not be required in your area. It is your responsibility to ensure anything I design meets all local code requirements, is designed in a way that your shop can fabricate and install, and has been reviewed and stamped my a licensed local structural engineer. I'm always happy to update my drawings as needed to reflect any modifications needed to meet local requirements.